To all new potential ESASC members- and existing ones for your information
Due to large ticketing changes that Arsenal FC have made, supporters’ clubs across the country have had their ticket allocation capped. This has affected our ticket numbers by quite some margin.
Although we are happy to take on new members, tickets to matches are no longer guaranteed. Our club was set up to take as many members to games as possible- so a good rule of thumb is that if you are not local to East Sussex and not willing to travel with us to games, there is very little point in joining our club, and it would be better to find a club that is closer to your geographical location.
Sadly, with no guarantee of tickets for even those members who are local to our club, we want to warn you about the fact that there is now a much smaller chance of gaining match tickets for games.
TO ALL EXISTING MEMBERS AND THOSE HOPING TO JOIN,
PLEASE SEE BELOW THE EMAIL WE RECEIVED FROM ARSENAL FRIDAY EVENING.
WE BELIEVE ARSENAL ARE DOING THIS FOR THE RIGHT REASONS, BUT IT WILL DEFINITELY COMPLICATE OUR LIVES.
READ THROUGH THOROUGHLY, THEN AT THE BOTTOM WE HAVE ADDED SOME BULLET POINTS TO HELP YOU SEE THE IMPLICATIONS: IT IS ESSENTIAL THAT YOU READ THE POINTS AT THE BOTTOM (ALSO IN CAPITAL LETTERS FOR CLARITY)-
Dear Arsenal East Sussex Supporters Club,
We’d like to thank you for your support during the 2022/23 season.
As you are aware, there were some changes made during the season to Supporter Club ticket access.
Ahead of the new season, we would like to confirm the approach and process for ticket access for the 2023/24 season.
Ticket Allocations
o Due to the extremely high rate of renewal for General Admission season tickets, we will maintain for next season the maximum number of 700 tickets for domestic supporter clubs
o The process for allocating each Supporter Club’s share of tickets within this limit will remain the same as the 2022/23 season (proportionally based on the number of Silver memberships held)
o For next season, we will have two new official domestic Supporter Clubs, so initial allocations will be reflected accordingly. In the event any existing domestic Supporter Clubs decide not to operate for next season, their tickets will be redistributed to the remaining Clubs
o As Arsenal East Sussex Supporters Club, your confirmed allocation for the 2023/24 season is 48 tickets per game. This will remain the same for every men’s home fixture
Ticket Application Process
The process for applying for tickets via the Extranet will be the same as Season 2022/23 – as detailed in the image below:
Please note:
· A valid membership number must be supplied for each ticket within your allocation. Any Memberships held by a Supporters Club that are not assigned to their allocation via the extranet can be used to apply for tickets in the subsequent Member ballot windows
· The deadline for Supporters Club to submit their application for tickets (in line with their set allocation) will be approximately 5-7 days before the Silver Ballot Registration deadline. Confirmed dates will be published in advance on the Supporter’s Club extranet
· AFC Membership Requirement
o From the start of the 23/24 season, all individuals using Supporter Club tickets must be paid members of the Official Arsenal Membership Scheme
o The name of the member using the ticket does not need to match the membership used to apply for the ticket. However, all individuals using Supporter Club tickets should bring their digital membership pass and photo ID when attending a game as they may be asked to provide this to an Arsenal representative
Ø Applicable memberships include: Red (incl. DA), Silver, Cannon, Junior Gunner, Senior Citizen
Ø For example, if the membership assigned to a ticket belongs to Joe Bloggs (1234567) but John Smith is using the ticket on the matchday, this is fine, but John Smith must be a current paid Arsenal member and have his digital membership pass and photo ID to prove this if required
Ø This change is being introduced to ensure as many tickets as possible are made available to Arsenal members
o As all individuals within your Supporters Club must now hold a paid Arsenal membership, you will have the opportunity to convert any existing Supporter Club Silver memberships into an individual’s name
o If you wish to do this, please let us know by midday on 16 June by filling out this form. Please be aware, this name will be permanently assigned to the new individual and it will not be possible to change the name back to the original owner or to a different individual
· Ticket Checks & Sanctions
o Ticket checks will be in place at home and away games for all Arsenal tickets including those held by Supporter Club
o Supporters using tickets allocated by Supporter Clubs will be required to present both an AFC membership and a matching form of photographic ID as mentioned above
o Any Supporters Club that are found not to be adhering to the above requirements will face sanctions
o Due to the varying nature of offenses, sanctions will be approached and dealt with on a case-by-case basis but could result in the reduction or removal of ticket access
· Ticket Distribution
o Matchday tickets will be distributed via PDF on email
· Moving Card Storage Server
o AFC will be transitioning to a more secure card storage server ahead of the 2023/24 season and so we will need to transfer all card details over to the new system.
o You may get a notification from your bank between now and the start of the season to inform you that your card has been stored securely
o For some banks, we may require you to reconfirm some details of the stored cards, but we will contact you directly if this is the case
Away ticket process
o The away ticket process for Supporters Clubs (who hold season tickets) will remain the same for the 23/24 season. However, as a reminder, the away scheme transition period will no longer be in place; instead, away sales will be based on away credits only
o Season Ticket Holders will receive a specific communication about this at the end of the month
We will be holding a meeting on 19 June for all Supporter Club admins to run through the above changes. You will receive a Zoom invite separately.
We ask you to please read through this email in advance and submit any questions by midday on 14 June to Mark Brindle (mbrindle@arsenal.co.uk).
We look forward to speaking to you all then,
Arsenal Football Club
BULLET POINTS:
1. DUE TO ARSENAL ACCEPTING TWO NEW DOMESTIC SUPPORTERS CLUBS (BOTH WITH A NUMBER OF SILVER REGISTRATIONS), ALL EXISTING DOMESTIC SUPPORTERS CLUBS WILL LOSE TICKETS – OURS HAVE BEEN REDUCED TO 48 PER MATCH, BUT THAT IS 48 FOR EVERY FIRST TEAM GAME AT THE EMIRATES.
2. EVERY MEMBER OF A SUPPORTERS CLUB MUST HAVE SOME FORM OF PAID MEMBERSHIP THROUGH ARSENAL, OR ONE OF THE RENTED REGISTRATIONS OUR CLUB HAVE. THESE ARE RED, SILVER, SENIOR CITIZEN, CANNON CLUB OR JUNIOR GUNNER. WE, AS A CLUB, WILL NOT BE ABLE TO SIGN YOU ON AS A MEMBER WITHOUT ONE OF THESE, AND IF WE CAN’T SIGN YOU ON, THERE WILL BE NO CHANCE OF TICKETS FOR ANY GAME, HOME OR AWAY. IF YOU CURRENTLY HAVEN’T GOT ANY OF THESE, YOU NEED TO FOLLOW THIS LINK https://www.arsenal.com/membership/red – AND APPLY FOR A RED MEMBERSHIP AT A COST OF £34.00.
THIS IS NOTHING TO DO WITH US, YOU NEED TO GET A REGISTRATION NUMBER BEFORE YOU CAN APPLY TO JOIN THE CLUB AND TRY TO BOOK TICKETS WITH US. PLEASE ACT IMMEDIATELY AS TIME IS OF THE ESSENCE.
3. ARSENAL INTEND TO CARRY OUT SPOT CHECKS RANDOMLY AT BOTH HOME & AWAY GAMES. THESE SPOT CHECKS WILL BE TO SEE THAT YOU HAVE A MEMBERSHIP AND ALSO PHOTO ID, SO THEY KNOW THE RIGHT PEOPLE HAVE THE TICKETS.
IF ANYONE HAS A TICKET FROM US, AND SHOULDN’T HAVE, THE SUPPORTERS CLUB WILL FACE SANCTIONS WHICH INCLUDE THE POSSIBILITY OF ALL TICKETS BEING STOPPED.
4. WE NEED TO CHANGE THE NAMES ON ALL THE SILVER REGISTRATIONS THE CLUB HOLD, TO THOSE OF THE PEOPLE RENTING THEM. THIS WILL BE SO ARSENAL CAN EMAIL YOU DIRECT WITH THE LINK TO PUT THE REGISTRATION ON YOUR PHONE (AS ALL ENTRY NEXT SEASON WILL BE BY PHONE ONLY). OBVIOUSLY THE CLUB WILL HAVE TO PROTECT THE SILVERS, SO WILL REQUIRE AN EMAIL FROM EACH PERSON CONFIRMING THE SILVER REG THEY WILL BE USING IS THE PROPERTY OF THE CLUB, AND THAT THEY HAVE NO RIGHTS TO IT. THE SAME PEOPLE CAN RENT THE SILVERS YEAR AFTER YEAR, AS ARSENAL WILL ONLY LET US CHANGE THE NAMES ONCE.
5. AS SUPPORTERS CLUBS ARE ALLOCATED A BLOCK OF TICKETS, YOU MAY NOT GET THE TICKET WITH YOUR REGISTRATION ON – THIS IS FINE, AS LONG AS YOU HAVE A SILVER/RED ETC REGISTRATION ON YOUR PHONE WHICH MATCHES YOUR PHOTO ID. ARSENAL KNOW WE WILL MOVE TICKETS AROUND AND CANNOT GUARANTEE WHAT REGISTRATION GOES TO WHAT MEMBER.
6. ARSENAL ARE DOING ALL OF THE ABOVE TO A. TRY AND HAMSTRING THE TOUTS AND B. MAKE IT FAIR THAT IF CURRENTLY EVERYONE OUTSIDE OF SUPPORTERS CLUBS HAS TO HAVE A MEMBERSHIP/REGISTRATION OF SOME DESCRIPTION TO APPLY FOR TICKETS, ALL THOSE IN SUPPORTERS CLUBS SHOULD HAVE TO DO THE SAME.
7. ANYONE WHO HAS ALREADY JOINED/PAID MONEY, BUT WILL NOT APPLY FOR A RED MEMBERSHIP, OR HAVE NOT BEEN ACCEPTED FOR ONE OF OUR SILVERS, IS WELCOME TO A REFUND, AS THERE IS NO WAY WE CAN PROVIDE TICKETS.
FOR ANY REFUNDS MARK WILL NEED THE AMOUNT, WHEN IT WAS PAID AND WHAT IT WAS PAID FOR, PLUS YOUR BANK ACCOUNT DETAILS. HE WILL DOUBLE CHECK ALL IS CORRECT THEN MAKE THE REFUND.
For refunds, please either reply to this email and Matt will forward to Mark, or even better, email Mark directly and with the details above and he will arrange ASAP.
REGARDS
MARK and the Committee
If you would like to join, you are very much welcome. The club will open membership on or around the 5th of June each year, so please do email esascinformation@gmail.com for a form around that date, in full knowledge that this will not guarantee tickets. There are also forms below if needed.
Thanks, any other info needed or to find out more, please also email the address above.
ESASC
EXISTING MEMBERS
If you are a current member of the East Sussex Arsenal Supporters Club, rejoining is very simple. You need to send me an email, to esascinformation@gmail.com, with the following information-
You also need to pay by bank transfer (sort code 309766 and account number 00546925) – cheques will NOT be accepted ahead of the 2023/24 season.
NEW MEMBERS
If you are NOT an existing member, or you know someone who would like to join the East Sussex Arsenal Supporters Club, then you/they need to please click on this link- https://www.esasc.com/membership-form/
On that page, you will need to fill out your name and email address, then put ‘new member’ in the subject box and ‘I would like to join’ in the message. I will receive this message and send you a membership form via email, with all the details you need to join the club.
Membership costs are listed below:-
Adults (16+) | £20.00 |
Senior Citizens | £15.00 |
16 / 18 years | £12.00 |
Children | £10.00 |
Silver Membership rental (when available) |
NOT AVAILABLE in 2023/24 |
To all new potential ESASC members- and existing ones for your information
Due to large ticketing changes that Arsenal FC have made, supporters’ clubs across the country have had their ticket allocation capped. This has affected our ticket numbers by quite some margin.
Although we are happy to take on new members, tickets to matches are no longer guaranteed. Our club was set up to take as many members to games as possible- so a good rule of thumb is that if you are not local to East Sussex and not willing to travel with us to games, there is very little point in joining our club, and it would be better to find a club that is closer to your geographical location.
Sadly, with no guarantee of tickets for even those members who are local to our club, we want to warn you about the fact that there is now a much smaller chance of gaining match tickets for games.
TO ALL EXISTING MEMBERS AND THOSE HOPING TO JOIN,
PLEASE SEE BELOW THE EMAIL WE RECEIVED FROM ARSENAL FRIDAY EVENING.
WE BELIEVE ARSENAL ARE DOING THIS FOR THE RIGHT REASONS, BUT IT WILL DEFINITELY COMPLICATE OUR LIVES.
READ THROUGH THOROUGHLY, THEN AT THE BOTTOM WE HAVE ADDED SOME BULLET POINTS TO HELP YOU SEE THE IMPLICATIONS: IT IS ESSENTIAL THAT YOU READ THE POINTS AT THE BOTTOM (ALSO IN CAPITAL LETTERS FOR CLARITY)-
Dear Arsenal East Sussex Supporters Club,
We’d like to thank you for your support during the 2022/23 season.
As you are aware, there were some changes made during the season to Supporter Club ticket access.
Ahead of the new season, we would like to confirm the approach and process for ticket access for the 2023/24 season.
Ticket Allocations
o Due to the extremely high rate of renewal for General Admission season tickets, we will maintain for next season the maximum number of 700 tickets for domestic supporter clubs
o The process for allocating each Supporter Club’s share of tickets within this limit will remain the same as the 2022/23 season (proportionally based on the number of Silver memberships held)
o For next season, we will have two new official domestic Supporter Clubs, so initial allocations will be reflected accordingly. In the event any existing domestic Supporter Clubs decide not to operate for next season, their tickets will be redistributed to the remaining Clubs
o As Arsenal East Sussex Supporters Club, your confirmed allocation for the 2023/24 season is 48 tickets per game. This will remain the same for every men’s home fixture
Ticket Application Process
The process for applying for tickets via the Extranet will be the same as Season 2022/23 – as detailed in the image below:
Please note:
· A valid membership number must be supplied for each ticket within your allocation. Any Memberships held by a Supporters Club that are not assigned to their allocation via the extranet can be used to apply for tickets in the subsequent Member ballot windows
· The deadline for Supporters Club to submit their application for tickets (in line with their set allocation) will be approximately 5-7 days before the Silver Ballot Registration deadline. Confirmed dates will be published in advance on the Supporter’s Club extranet
· AFC Membership Requirement
o From the start of the 23/24 season, all individuals using Supporter Club tickets must be paid members of the Official Arsenal Membership Scheme
o The name of the member using the ticket does not need to match the membership used to apply for the ticket. However, all individuals using Supporter Club tickets should bring their digital membership pass and photo ID when attending a game as they may be asked to provide this to an Arsenal representative
Ø Applicable memberships include: Red (incl. DA), Silver, Cannon, Junior Gunner, Senior Citizen
Ø For example, if the membership assigned to a ticket belongs to Joe Bloggs (1234567) but John Smith is using the ticket on the matchday, this is fine, but John Smith must be a current paid Arsenal member and have his digital membership pass and photo ID to prove this if required
Ø This change is being introduced to ensure as many tickets as possible are made available to Arsenal members
o As all individuals within your Supporters Club must now hold a paid Arsenal membership, you will have the opportunity to convert any existing Supporter Club Silver memberships into an individual’s name
o If you wish to do this, please let us know by midday on 16 June by filling out this form. Please be aware, this name will be permanently assigned to the new individual and it will not be possible to change the name back to the original owner or to a different individual
· Ticket Checks & Sanctions
o Ticket checks will be in place at home and away games for all Arsenal tickets including those held by Supporter Club
o Supporters using tickets allocated by Supporter Clubs will be required to present both an AFC membership and a matching form of photographic ID as mentioned above
o Any Supporters Club that are found not to be adhering to the above requirements will face sanctions
o Due to the varying nature of offenses, sanctions will be approached and dealt with on a case-by-case basis but could result in the reduction or removal of ticket access
· Ticket Distribution
o Matchday tickets will be distributed via PDF on email
· Moving Card Storage Server
o AFC will be transitioning to a more secure card storage server ahead of the 2023/24 season and so we will need to transfer all card details over to the new system.
o You may get a notification from your bank between now and the start of the season to inform you that your card has been stored securely
o For some banks, we may require you to reconfirm some details of the stored cards, but we will contact you directly if this is the case
Away ticket process
o The away ticket process for Supporters Clubs (who hold season tickets) will remain the same for the 23/24 season. However, as a reminder, the away scheme transition period will no longer be in place; instead, away sales will be based on away credits only
o Season Ticket Holders will receive a specific communication about this at the end of the month
We will be holding a meeting on 19 June for all Supporter Club admins to run through the above changes. You will receive a Zoom invite separately.
We ask you to please read through this email in advance and submit any questions by midday on 14 June to Mark Brindle (mbrindle@arsenal.co.uk).
We look forward to speaking to you all then,
Arsenal Football Club
BULLET POINTS:
1. DUE TO ARSENAL ACCEPTING TWO NEW DOMESTIC SUPPORTERS CLUBS (BOTH WITH A NUMBER OF SILVER REGISTRATIONS), ALL EXISTING DOMESTIC SUPPORTERS CLUBS WILL LOSE TICKETS – OURS HAVE BEEN REDUCED TO 48 PER MATCH, BUT THAT IS 48 FOR EVERY FIRST TEAM GAME AT THE EMIRATES.
2. EVERY MEMBER OF A SUPPORTERS CLUB MUST HAVE SOME FORM OF PAID MEMBERSHIP THROUGH ARSENAL, OR ONE OF THE RENTED REGISTRATIONS OUR CLUB HAVE. THESE ARE RED, SILVER, SENIOR CITIZEN, CANNON CLUB OR JUNIOR GUNNER. WE, AS A CLUB, WILL NOT BE ABLE TO SIGN YOU ON AS A MEMBER WITHOUT ONE OF THESE, AND IF WE CAN’T SIGN YOU ON, THERE WILL BE NO CHANCE OF TICKETS FOR ANY GAME, HOME OR AWAY. IF YOU CURRENTLY HAVEN’T GOT ANY OF THESE, YOU NEED TO FOLLOW THIS LINK https://www.arsenal.com/membership/red – AND APPLY FOR A RED MEMBERSHIP AT A COST OF £34.00.
THIS IS NOTHING TO DO WITH US, YOU NEED TO GET A REGISTRATION NUMBER BEFORE YOU CAN APPLY TO JOIN THE CLUB AND TRY TO BOOK TICKETS WITH US. PLEASE ACT IMMEDIATELY AS TIME IS OF THE ESSENCE.
3. ARSENAL INTEND TO CARRY OUT SPOT CHECKS RANDOMLY AT BOTH HOME & AWAY GAMES. THESE SPOT CHECKS WILL BE TO SEE THAT YOU HAVE A MEMBERSHIP AND ALSO PHOTO ID, SO THEY KNOW THE RIGHT PEOPLE HAVE THE TICKETS.
IF ANYONE HAS A TICKET FROM US, AND SHOULDN’T HAVE, THE SUPPORTERS CLUB WILL FACE SANCTIONS WHICH INCLUDE THE POSSIBILITY OF ALL TICKETS BEING STOPPED.
4. WE NEED TO CHANGE THE NAMES ON ALL THE SILVER REGISTRATIONS THE CLUB HOLD, TO THOSE OF THE PEOPLE RENTING THEM. THIS WILL BE SO ARSENAL CAN EMAIL YOU DIRECT WITH THE LINK TO PUT THE REGISTRATION ON YOUR PHONE (AS ALL ENTRY NEXT SEASON WILL BE BY PHONE ONLY). OBVIOUSLY THE CLUB WILL HAVE TO PROTECT THE SILVERS, SO WILL REQUIRE AN EMAIL FROM EACH PERSON CONFIRMING THE SILVER REG THEY WILL BE USING IS THE PROPERTY OF THE CLUB, AND THAT THEY HAVE NO RIGHTS TO IT. THE SAME PEOPLE CAN RENT THE SILVERS YEAR AFTER YEAR, AS ARSENAL WILL ONLY LET US CHANGE THE NAMES ONCE.
5. AS SUPPORTERS CLUBS ARE ALLOCATED A BLOCK OF TICKETS, YOU MAY NOT GET THE TICKET WITH YOUR REGISTRATION ON – THIS IS FINE, AS LONG AS YOU HAVE A SILVER/RED ETC REGISTRATION ON YOUR PHONE WHICH MATCHES YOUR PHOTO ID. ARSENAL KNOW WE WILL MOVE TICKETS AROUND AND CANNOT GUARANTEE WHAT REGISTRATION GOES TO WHAT MEMBER.
6. ARSENAL ARE DOING ALL OF THE ABOVE TO A. TRY AND HAMSTRING THE TOUTS AND B. MAKE IT FAIR THAT IF CURRENTLY EVERYONE OUTSIDE OF SUPPORTERS CLUBS HAS TO HAVE A MEMBERSHIP/REGISTRATION OF SOME DESCRIPTION TO APPLY FOR TICKETS, ALL THOSE IN SUPPORTERS CLUBS SHOULD HAVE TO DO THE SAME.
7. ANYONE WHO HAS ALREADY JOINED/PAID MONEY, BUT WILL NOT APPLY FOR A RED MEMBERSHIP, OR HAVE NOT BEEN ACCEPTED FOR ONE OF OUR SILVERS, IS WELCOME TO A REFUND, AS THERE IS NO WAY WE CAN PROVIDE TICKETS.
FOR ANY REFUNDS MARK WILL NEED THE AMOUNT, WHEN IT WAS PAID AND WHAT IT WAS PAID FOR, PLUS YOUR BANK ACCOUNT DETAILS. HE WILL DOUBLE CHECK ALL IS CORRECT THEN MAKE THE REFUND.
For refunds, please either reply to this email and Matt will forward to Mark, or even better, email Mark directly and with the details above and he will arrange ASAP.
REGARDS
MARK and the Committee
If you would like to join, you are very much welcome. The club will open membership on or around the 5th of June each year, so please do email esascinformation@gmail.com for a form around that date, in full knowledge that this will not guarantee tickets. There are also forms below if needed.
Thanks, any other info needed or to find out more, please also email the address above.
ESASC
EXISTING MEMBERS
If you are a current member of the East Sussex Arsenal Supporters Club, rejoining is very simple. You need to send me an email, to esascinformation@gmail.com, with the following information-
You also need to pay by bank transfer (sort code 309766 and account number 00546925) – cheques will NOT be accepted ahead of the 2023/24 season.
NEW MEMBERS
If you are NOT an existing member, or you know someone who would like to join the East Sussex Arsenal Supporters Club, then you/they need to please click on this link- https://www.esasc.com/membership-form/
On that page, you will need to fill out your name and email address, then put ‘new member’ in the subject box and ‘I would like to join’ in the message. I will receive this message and send you a membership form via email, with all the details you need to join the club.
Membership costs are listed below:-
Adults (16+) | £20.00 |
Senior Citizens | £15.00 |
16 / 18 years | £12.00 |
Children | £10.00 |
Silver Membership rental (when available) |
NOT AVAILABLE in 2023/24 |